Parties who apply
All goods and services supplied by Blue Screen IT Ltd are subject to the terms and conditions stated within this document. Any party deemed a client of Blue Screen IT Ltd, by definition one that has been supplied goods or services from Blue Screen IT, apply to the terms and conditions stated within this document.

Payment

Course fees, fully inclusive, may be paid in advance, but must be paid in full at the latest upon arrival at the Training Centre, prior to commencement of the course. In the event that a delay is anticipated, leniency will be provided only if the company should see fit and have agreed in advance to do so with the party requesting the course. Acceptable methods of payment are Unit, Personal or Building Society Cheque, BACS or Cash. Cheque's should be made payable to Blue Screen IT Limited and sent to Blue Screen IT Ltd, 6 The Crescent, Plymouth, PL1 3 AB, Devon, United Kingdom.

A delegate payment deposit on a course will secure their seat within the booked course, however all fees must be paid up in full by 13:00 on the First day of the course. This means that the course fees should be in cleared funds by this day and time, available to Blue Screen IT Ltd as transferable income. Full payment and deposits therefore are the only ways to secure a seat on the course. To follow the course through all payments should be cleared on course commencement and time as mentioned above.

The company reserves the right to adjust the sum payable by the client to take account of market forces. The client would be informed of any price changes if applicable within two weeks of commencement of their course. All prices quoted by quotation or pro-forma are valid strictly for 30 Days.

Late payments will be subject to a charge. The payment date according to invoice or terms and conditions of the service is binding and any payments made after those dates are subject to the penalty charge. The charge includes an £85-00 administration fee and a 4.5% per month interest fee on the full amount owed to Blue Screen IT Ltd. The new total amount including penalty charges will now be due within fourteen days.

Cancellation of Course by the Company

In extreme circumstances, the company may find it necessary to reschedule a course booking. The client will be notified, and an alternative course date will be offered. The company’s liability will be limited to a refund of fees paid should rescheduled dates not be convenient. The company does not accept responsibility for any claims for consequential loss due to time off or departmental scheduling by the client.

Cancellation of Course by the Client

Refund of course fees will only be accepted on receipt of written notification to the company within at least fourteen (14) calendar days of the start of the course. It is the client’s responsibility to ensure that they have received a written acknowledgement of the cancellation. If a client withdraws from a course once that course has commenced or does not attend the first day, the client shall pay the full invoiced amount for that course. If a client fails to confirm a course cancellation with Blue Screen IT Ltd within at least fourteen (14) calendar days of course commencement, the client will be liable for the cost of the course in full by the date of commencement of the clients intended course.

Obligation to provide service

The company’s brochures, correspondence and literature are not binding, and variations may be made to the services provided without prior consent of the client or individual. The company reserves the right to alter the venue for training within reasonable distance, and can refuse or curtail any training course if the client fails to satisfy the requirements for such a course.

Refunds Policy

Refunds are provided if obligation to service or course provision cannot be fulfilled according to agreement or where in cases it has been judged by the directorate that the refund can be issued as good gesture. All refunds are issued within 21 working days to the parties in question.

Delegate etiquette

All delegates are expected to dress and behave in a manner suitable to the training environment. Any delegates that disrupt, or severely impede a course due to incorrect etiquette will be made liable for any course ill repute. Any delegates found “tampering” with the classroom environment will be held liable for any loss of class time due to rescheduling. This will include the full cost of the course and any further costs involved in labour and parts at Blue Screen IT Ltd current consultancy rate.

Copyright

All intellectual property rights, including copyright, patents, course materials and courseware remain the property of the company. No copies are to be made of any course notes or study materials without prior permission of the board of directors.

All copyrights, trademarks and logos of third-party vendors, neutral and vendor specific, are the property of their respective owners. This applies to individual, corporate, governmental and other sectors. All logos displayed are done so to best represent companies and organizations referred to. This under no circumstance implies any partnership or membership of the body or organization.

Individual Responsibility

Whilst the company will always endeavor to give best client advice, it is the client’s ultimate responsibility to ensure that the course selected is suitable for their requirements. The company cannot accept responsibility for selection of the wrong course. Blue Screen IT is a provider of vendor-neutral and vendor-specific certifications, the client carries the responsibility that the course is as the client intended.

Data Secrecy

Blue Screen IT Ltd employs a strict data secrecy policy. We under no circumstance pass out this information to any other 3rd party organizations. We do not participate in any marketing, demographics or tracking programs. Only under legal or lawful situations where Blue Screen IT Ltd is obliged to do so will company data be submitted. If you or any other parties effected are approached by a third party organization claiming to have received information from Blue Screen IT Ltd, do not submit any further information and contact us immediately with the details to the incident for further action.

Where any goods or services are required under sensitive circumstances, Blue Screen IT Ltd has a standard Data Protection and Customer Secrecy Policy. If any policies are required on your part, Blue Screen IT Directorate will always oblige to preserve customer confidence.

Summary

The terms and conditions stated above are binding and are in place to protect the interests of both the client and that of Blue Screen IT Ltd. Where any terms and conditions are not clear and in an understandable format please do not hesitate to contact Blue Screen IT Directorate on terms@bluescreenit.co.uk