We have tried to put together some of the more common questions that we get asked. If you need anything else answered please give us a ring and we will do our best to answer.
No, the exams can be taken whenever you feel comfortable, you can either sit them while you are studying or take away a voucher that can be used at any Pearson VUE test centre in the UK. If we have no vouchers in stock no need to panic either, just let us know when and at which Pearson VUE test centre you would like to attend and we can arrange that all for you from here.
These are two vendors that are quite strict with their booking process for the examinations. The candidate writing the exam has to book the exam themselves. Once you have booked the exam, you will need to pay for this, however if you have a package that includes these exams, please send us a copy of the reciept of purchase along with your bank details and we will refund you the cost of the exam (if you are sitting the CISM exam we will also need a copy of your bank statement showing the cost in GBP). Alternatively, this can be taken off the initial invoice for your package before payment is taken, however we will need the reciept for the exam before we can do this.
Here is the link for both exams which will explain in more detail how you go about booking the exams
Depending on the vendor of the examinations, the time-frame differs for when you can re-sit your exam. sometimes 24hrs later and sometimes a week later. If you have a package that includes all your examinations, you only get one shot at these. If you fail, you will need to pay for another exam out of your own pocket.
Cisco - 5 days from the day you sat your exam for example if yuo sat an exam on the 1st June you couldn't resit this until 7th June.
CompTIA - can retake the exam the same day as long as it has gone past the full exam time
Microsoft - General Microsoft Certified Professional (MCP) exam exam retake policy. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least 24 hours before resitting the exam. If a candidate does not achieve a passing score the second time, the candidate must wait at least 14 days before retaking the exam and the same for Third, Fouth and Fifth retakes.
If you wish to sit your exam onsite here please see our administration staff who will be happy to get your exam all booked for you.
If you have completed your training and have decided to take the exam vouchers with you, all you need to do is either come see our administration staff before you leave to get a voucher or if you forget just give them an email and they can also help you that way. Remember if we have no vouchers in stock no need to panic either, just let us know when and at which Pearson VUE test centre you would like to attend and we can arrange that all for you from here.
If you do book any of your exam yourself using your voucher please go to https://www.pearsonvue.co.uk/test-taker/all-tests.aspx and follow the instructions.
If you click on this link it shows you where you can create an account, http://www.cpu.rs/siteassets/pages/skolskicenter/lspiti/pearsonvue_mircosoft_scheduling.pdf
If you are military personnel you need to book your accommodation through HRG. If you are Coporate/Individual looking for accommodation, we do have a couple of hotel choices where we have an agreement in place for coporate rates. Just let us know your accommodation requirements and a quote will be issued.
Not a problem just please either ring or email a memebr of staff to make them aware. We will speak to your instructor to see how much you will miss that day. If you miss out on too much , this could result in you having to reschedule your course. If you are able to keep up to speed reading the content we can offer extra one on one assistance after hours if needed.