BluescreenIT

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Questions - Click for more

We have tried to put together some of the more common questions that we get asked.  If you need anything else answered please give us a ring and we will do our best to answer.

Exams

No, the exams can be taken whenever you feel comfortable, you can either sit them while you are studying or take away a voucher that can be used at any Pearson VUE test centre in the UK. If we have no vouchers in stock no need to panic either, just let us know when and at which Pearson VUE test centre you would like to attend and we can arrange that all for you from here.

on Wednesday August 10 by Kirsty
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Your vouchers become valid on the last day of the course to which they are being issued and are valid for 1 year.

on Wednesday August 10 by Kirsty
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These are two vendors that are quite strict with their booking process for the examinations. The candidate writing the exam has to book the exam themselves. Once you have booked the exam, you will need to pay for this, however if you have a package that includes these exams, please send us a copy of the reciept of purchase along with your bank details and we will refund you the cost of the exam (if you are sitting the CISM exam we will also need a copy of your bank statement showing the cost in GBP). Alternatively, this can be taken off the initial invoice for your package before payment is taken, however we will need the reciept for the exam before we can do this.

Here is the link for both exams which will explain in more detail how you go about booking the exams

CISSP

CISM

on Wednesday August 10 by Kirsty
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Depending on the vendor of the examinations, the time-frame differs for when you can re-sit your exam. sometimes 24hrs later and sometimes a week later. If you have a package that includes all your examinations, you only get one shot at these. If you fail, you will need to pay for another exam out of your own pocket.

Cisco - 5 days from the day you sat your exam for example if yuo sat an exam on the 1st June you couldn't resit this until 7th June.

CompTIA - can retake the exam the same day as long as it has gone past the full exam time

Microsoft - General Microsoft Certified Professional (MCP) exam exam retake policy. If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least 24 hours before resitting the exam. If a candidate does not achieve a passing score the second time, the candidate must wait at least 14 days before retaking the exam and the same for Third, Fouth and Fifth retakes.

HTTPS://www.microsoft.com/en-gb/learning/certification-exam-policies.aspx

 

on Wednesday August 10 by Kirsty
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If you wish to sit your exam onsite here please see our administration staff who will be happy to get your exam all booked for you.

If you have completed your training and have decided to take the exam vouchers with you, all you need to do is either come see our administration staff before you leave to get a voucher or if you forget just give them an email and they can also help you that way. Remember if we have no vouchers in stock no need to panic either, just let us know when and at which Pearson VUE test centre you would like to attend and we can arrange that all for you from here.

If you do book any of your exam yourself using your voucher please go to https://www.pearsonvue.co.uk/test-taker/all-tests.aspx and follow the instructions.

on Wednesday August 10 by Kirsty
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You have to give at least 24hrs notice for cancelling or rescheduling any exam with pearson VUE or they will not allow you to do so. (This much be 24hrs from the time you booked)

on Wednesday August 10 by Kirsty
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Administration

You will receive joining instructions after we have received your completed booking form.

on Monday August 08 by Super User
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Yes not a problem! you can either fax your 1746 to 01752 548 048 or email This email address is being protected from spambots. You need JavaScript enabled to view it. we will be happy to complete and return this to you. As for the 1748 this doesn't need to be completed until your training has fininshed, so this can be done whilst yo are on site at BluescreenIT.  

on Monday August 08 by Kirsty
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Please mark under special requirements on your booking form and we will ensure we do our level best to meet them.

on Wednesday August 10 by Kirsty
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Not a problem please come see a member of our sales team and they will try to help you in the best way they can.

on Wednesday August 10 by Kirsty
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If you are military personnel you need to book your accommodation through HRG. If you are Coporate/Individual looking for accommodation, we do have a couple of hotel choices where we have an agreement in place for coporate rates. Just let us know your accommodation requirements and a quote will be issued.

on Wednesday August 10 by Kirsty
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Once you are happy with your quote and dates discussed, let us know and we will send you a booking form to complete which confirms your place.

on Wednesday August 10 by Kirsty
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Not a problem just please either ring or email a memebr of staff to make them aware. We will speak to your instructor to see how much you will miss that day. If you miss out on too much , this could result in you having to reschedule your course. If you are able to keep up to speed reading the content we can offer extra one on one assistance after hours if needed.

on Wednesday August 10 by Kirsty
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The accounts department will invoice you a week before you come on course. This will then need to be paid on the first day of training.

on Wednesday August 10 by Kirsty
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No, this must be paid by you we only allow you to have a free resit of the course, exams are not included.

on Wednesday August 10 by Kirsty
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Yes you can. We do ask for a deposit before we send the courseware out to you. You can pay via BACS or over the phone.

 

on Wednesday August 10 by Kirsty
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