Updated: May 6
Great news, our accredited ITIL v4 Foundation course is now available through ELC and offers an excellent introduction to the new framework including everything you need to gain the accreditation including courseware and exam voucher.
The ITIL v4 course includes the new features including the ITIL Service Value System (SVS). The ITIL v4 Foundation course once successfully passed, provides the progression route onto the advanced ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) modules.
What you will learn?
Understand the key concepts of service management
Understand how the ITIL guiding principles can help an organisation adopt and adapt service management
Understand the four dimensions of service management
Understand the purpose and components of the ITIL service value system
Understand the activities of the service value chain, and how they interconnect
Know the purpose and key terms of 18 ITIL practices
Whose it for?
If you are looking to step into the commercial IT world from the military, this course is ideal for Military personnel and MoD Veterans looking to begin a career in ITSM or build on their existing knowledge using this highly recognised ITSM standard many organisations strive to have.
Technical Analyst, Project Management, Business Development, Analyst ,Service Delivery, Support Adviser, Business Consultant, IT Architects, Planners and Consultant, Quality Analyst, Database Administrators, Process Owners/Practitioners
Already hold ITIL v3 Foundation Certificate? If you already hold the ITIL v3 Foundation certificate or above you can also take this course to transfer over to ITIL v4.
There are no pre-requisites for ITIL 4 Foundation certification
When is the next Public Schedule ITIL Course?
Our next ITIL v4 training course at our Plymouth IT & Cyber Training Academy will be on the 4th to 5th April
Our ELC Price is £995 inc VAT, Exam, Courseware and Daily Refreshments
We are based in glorious Devon in the Heart of the South West on Plymouth Science Park (Pl6 8BT) in the new Chamberlain House building. With Convenient parking, we are also a short drive from several hotels and MoD Barracks in the area, where accommodation is often far less than other big city options.